1. Introduction

At Syntax Technologies sp. z.o.o, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and all applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

2. Data Controller

Syntax Technologies sp. z.o.o is the data controller for all personal data collected through this website. If you have any questions or concerns, you can contact us at:

Syntax Technologies sp. z.o.o
103 Powstańców Śląskich Street, Apt. 1 Warsaw, Poland
Registration Number: 388800317
Phone Number: +261328516515
Email: info@syntaxtechnologies.eu

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, title, company, or similar identifiers.
• Contact Data: Email address, telephone number, postal address.
• Technical Data: IP address, browser type, device information, operating system, and usage data collected via cookies and similar technologies.
• Communication Data: Records of your correspondence with us, including enquiries and feedback.

4. Lawful Bases for Processing

We process your personal data under the following lawful bases as defined by the GDPR:

• Contractual necessity: To fulfil our obligations under a contract with you (e.g., to provide services or respond to your enquiries).
• Legal obligation: To comply with legal or regulatory requirements.
• Legitimate interests: For our legitimate business interests (e.g., to improve our services, maintain security), provided your interests and fundamental rights do not override those interests.
• Consent: Where you have given explicit consent (e.g., for marketing communications). You can withdraw your consent at any time.

5. How We Use Your Data

We use your personal data to:

• Provide and manage our website and services.
• Respond to your enquiries and provide customer support.
• Send you updates, newsletters, or marketing communications (with your consent).
• Analyse and improve our website and services.
• Comply with legal obligations and protect our legal rights.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyse site usage, and deliver relevant content. You can manage your cookie preferences via your browser settings or our cookie consent tool. For more information, see our Cookie Policy.

7. Data Sharing and Transfers

We do not sell or rent your personal data. We may share your data with:

• Trusted service providers who process data on our behalf under strict confidentiality and data processing agreements.
• Public authorities or regulators where required by law.
• Third parties in connection with a business transaction (e.g., merger or acquisition), subject to appropriate safeguards.

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection is in place, such as EU Standard Contractual Clauses or transfers to countries with an adequacy decision by the European Commission.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access: Obtain a copy of your personal data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request deletion of your data in certain circumstances.
• Right to restrict processing: Ask us to temporarily or permanently stop processing all or some of your data.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to data portability: Receive your data in a structured, commonly used, machine-readable format and transfer it to another controller.
• Right to withdraw consent: Withdraw your consent at any time, where processing is based on consent.
• Right to lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at info@syntaxtechnologies.eu.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

12. Automated Decision-Making

We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, your rights, or how we process your personal data, please contact us at info@syntaxtechnologies.eu.

This Privacy Policy ensures compliance with GDPR and reflects our commitment to your privacy and data protection.